FAQ

We are an independent board game publisher. We design, produce, and distribute our own games, sold directly through our online store and via distribution partners in several countries.

Yes. Our website includes an online store for individual customers, with international shipping.

Yes. We collaborate with specialized game stores and distributors.

No. We receive far too many sponsorship requests (game donations) and have decided not to pursue them anymore.

We ship to most countries worldwide. Available destinations are listed during checkout.

Delivery times depend on the destination country and the carrier. On average: Europe: 3 to 7 business days, outside Europe: 7 to 21 business days.

We work with well-known international carriers. The exact carrier is indicated at the time of shipment.

No. For deliveries outside the European Union, any customs duties, local taxes, or import VAT are the responsibility of the customer.

We operate two storage locations: one in Namur, Belgium, and one in Las Vegas, USA.

We accept international credit cards and secure online payment solutions displayed on the payment page.

Yes. All transactions are processed through certified payment providers using encrypted data.

Payments are made in the currency displayed on the website at the time of purchase.

Each product page specifies the languages included in the box. Some games are multilingual, while others are available in separate language editions.

Yes. The rules can be downloaded from each game’s product page and on boardgamegeek.com.

Each game clearly indicates the recommended age, average playtime, and number of players.

Please contact our customer service via the contact form, specifying the game concerned and the missing or defective part. Replacements are handled on a case-by-case basis.

Yes, in accordance with applicable legislation. Return conditions are detailed in our terms and conditions of sale.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Prototype submission guidelines are detailed on a dedicated page. Unsolicited submissions may not be reviewed.

Yes. Professionals can contact us to receive our retailer and distributor terms.

Yes. Press and content partnership requests can be sent via the contact form.

No. We work with illustrators selected according to the graphic style we want for our games.

Our games are designed to be accessible to color-blind players in most cases. Key information does not rely solely on color, but also on symbols, shapes, or pictograms, taking the most common forms of color blindness into account. As color perception varies from person to person, we cannot guarantee perfect accessibility in all cases.

Our most successful game to date is Magic Maze, designed by Kasper Lapp and illustrated by Gyom. It was nominated for the Spiel des Jahres in 2017. Magic Maze stands out for its unique real-time cooperative gameplay, which has had a lasting impact on the modern board game landscape.

No (with the exception of Hidden Roles, an expansion for Magic Maze). Our games contain text only on the box and in the rulebook.

Yes, provided this does not conflict with agreements with our distribution partners. In general, we make the rules available on our website and on boardgamegeek.com.

We do not follow a strict editorial line. We work primarily on a “gut feeling” basis. We mainly publish games that stand out from what is commonly found on the market, focusing on unique game mechanics for the enjoyment of players.

Personal data is used solely for order processing and customer service purposes, in accordance with applicable regulations.

Yes. Our games comply with the safety standards applicable in the regions where they are distributed.